TeleMedicine FAQ
We are open Evenings, Weekends and Holidays
Indy TeleMedicine’s virtual care is usually open 6:30 am to 11:00 pm every day with special emphasis on evening openings, weekends, and holidays when other traditional clinics are closed. Since we are a fee per service, we will not need your insurance information. We accept payments via credit cards, debit cards and HSA cards. Please, also have your one form of picture ID ready (either a driver’s license or similar document which provides your identification). You will have the opportunity to prepay and block your appointment so you will get the consult with your physician at your time and convenience. However, you may not be charged for the visit until you complete your consultation. You can learn more about our fees schedule by clicking here.
Frequently Asked Questions
What is TeleMedicine?
The terms telehealth and telemedicine are often used interchangeably. Telehealth is a subset of e-health and is the use of telecommunications technology in health care delivery, information, and education according to the Health Resources and Services Administration. Telehealth includes health care services provided using audio and video technology.
What conditions are managed by telemedicine?
All possible conditions and diseases are managed by telemedicine.
What does our telemedicine not manage? We are not licensed to manage controlled substances.
What is the age limit for patients?
All adults from 18 years and above can be independently managed by our professionals. Kids 1 to 18 will need an adult accompanying the patient. Infants below 1 year old maybe seen in special non-emergency consultation.
Do we accept insurance?
No. We operate fee per service and accept credit cards, debit cards, checks and HAS cards. We are in contract with all cards including Visa, Mastercard, Discover, American Express.
Who is my health care professional?
We are staffed by board-certified, licensed Physical Therapists who reside and work in Indiana. They provide health care services at patient’s convenient availabilities.
What are the timings of consultations?
We provide consultations 6:30 am to 11:00 pm everyday, but check the website for available openings. We also provide consultations during off hours, weekends and major holidays.
Is Indy TeleMedicine Certified?
Yes Indy TeleMedicine is Certified to provide TeleHealth Video Services by the AMERICAN BOARD OF TELEHEALTH.
Book Your Appointment After Hours!
Indy TeleMedicine is open Monday through Sunday 5:00am - 11:00pm. Simply click on the button below to schedule your TeleMedicine Visit.